Frequently Asked Questions
Everything you need to know about our premium apparel and service.
What is the standard shipping timeframe for my order?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days domestically, while international shipping may take 7-14 business days depending on the destination.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and initiate your exchange or refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garment to ensure the perfect fit.
Are your materials ethically sourced?
Yes, we are committed to sustainable fashion. All Alu-Cab garments are produced in certified facilities that prioritize fair labor practices and utilize eco-friendly fabrics wherever possible.
Can I track my package after it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.